Privacy Policy
Last updated: September 30, 2026
1. Information We Collect
OpsHeading may collect information you provide when using the service, including your name, email address, business information, questionnaire responses, and information necessary to create your customized operations materials.
2. Payment Information
Payments are processed by third-party payment providers. OpsHeading does not directly store complete payment card numbers.
3. How We Use Information
We use information to process orders, generate and deliver purchased materials, communicate with customers, operate and secure the service, troubleshoot problems, and improve OpsHeading.
4. Automated Processing
Information submitted through OpsHeading may be processed by automated systems and service providers as necessary to generate your customized materials and operate the service.
5. Service Providers
We may share information with service providers that perform functions on our behalf, such as hosting, database services, payment processing, email delivery, and automated content processing. We provide information only as reasonably necessary for those services.
6. Legal Requirements
We may disclose information when reasonably necessary to comply with applicable law, legal process, or governmental requests, or to protect the rights, security, and integrity of OpsHeading, Juniper Kiln Ventures LLC, our customers, or others.
7. Data Retention
We retain information for as long as reasonably necessary to provide the service, maintain business and transaction records, resolve disputes, comply with legal obligations, and protect the service.
8. Data Security
We use reasonable administrative and technical safeguards intended to protect information. No internet-based service or storage system can guarantee absolute security.
9. Your Choices
You may contact us regarding questions about personal information associated with your use of OpsHeading. Certain information may need to be retained when required for legal, accounting, security, or legitimate business purposes.
10. Children's Privacy
OpsHeading is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy as our service or practices change. The current version will be posted on this page with its latest revision date.
12. Contact
Questions about this Privacy Policy may be sent through the contact information provided by OpsHeading.